This agency only works with local, privately-owned funeral homes. This means you will be dealing with a trusted member of your community, not some distant corporation only worried about a bottom line.
A sizeable portion of the 50+ population (34%) has engaged in some preplanning, and just under a quarter of individuals ages 50+ (23%) have prepaid at least a portion of funeral or burial expenses for themselves or someone else. Download the entire 36-page report: AARP Funeral Survey
"To relieve some of the stress that comes during this emotional time, some people choose to buy pre-paid funeral packages. The not-yet-deceased can lay out their wishes, pick their own caskets and gravesites, or choose cremation, and pay for it all long before they’ve bitten the dust. Or, that’s what they think. Unfortunately and all too often, relatives learn that the pre-paid packages arranged by their loved one are far from complete, and more cash-ola will be due before the last shovel of dirt is moved."
“Preneed plans clearly need improvement, being one of the most frequent subjects of complaint to regulatory agencies. Because of this, at least eleven states, including California, Florida and Illinois have enacted stricter laws to control abuses in the sale of preneed funeral plans. Investigating preneed plans, the Arizona Auditor General found that although these plans do allow the consumer to shop around, purchase the type of funeral he desires, and minimize distress for loved ones at the time of death, ‘consumers who purchase preneed funeral plans do not always receive merchandise or services purchased.’ He found that while, on the average, preneed plans save consumers about $400 in funeral expenses, the plans are vulnerable to abuse, especially since the untutored purchasers and the often lengthy and complex contracts ‘offer great opportunity for misrepresentation.’ Part of the problem may stem from the two ways individuals can pay for preneed plans. The first is to make one payment for all specified services. The second method involves paying a specified amount, but the funerary services at death depend on the amount of money and interest accrued in the account. This leads to many misunderstandings. Consumers would be better protected in preneed funeral purchases if any preneed contract clearly included: (1) a list of the specific funeral services and merchandise included, (2) any provisions for substitution of goods and services, (3) the disposition of the funds paid and the treatment of accrued interest, and (4) a mandatory “cooling off” period during which the purchaser can void the contract without penalty. The preneed acquisition of funeral services and cemetery lots avoids pressuring survivors into making a quick purchase at the time of need. Preneed cemetery lot purchase may be useful for families who are settled in one location. Yet, as Ernest Morgan suggested, ‘the moral is look around, investigate all possibilities, do your own buying, and don’t let a smooth salesman push you about.’” Kenneth V. Iserson, MD, Death to Dust: What Happens to Dead Bodies? 1994
“I cannot overemphasize how important it is for everyone to do as much preplanning and prepaying of their funeral and cemetery needs as possible. This is the best way in which the consumer can reduce the high cost of dying (in my own experience, I found that most people will spend about a third less when making prearrangements than at a time of need) and avoid the stress of making the arrangements on an at-need basis. Also, it has the additional advantage of helping make certain that you will get the type of funeral and disposition you want.”
"The key to controlling future funeral and cemetery costs is to arrange and pay for them in advance." "...people will purchase more in an emotionally charged at-need moment than they will in a calmer and more stable pre-need moment." "Pre-planning is absolutely the best thing you can do to ensure that you get the final arrangements you want and save money at the same time." "In my opinion, insurance policies are the best way to go. The insurance industry is highly regulated. Also, insurance companies are typically more balanced and more stable than most death merchants. Even when insurance companies go bankrupt, state and federal agencies come to the rescue of policyholders. Certainly the same cannot be said of funeral homes and cemeteries!"
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